Q1: What products does your online smoke shop offer?
A: Our online smoke shop offers a wide range of products for smoking and vaping, including but not limited to, glass pipes, bongs, vaporizers, rolling papers, and accessories.
Q2: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards.
Q3: Do you ship internationally?
A: Yes, we do ship internationally, but please note that shipping rates and delivery times may vary depending on the destination country and any applicable laws or regulations.
Q4: How long does it take for my order to arrive?
A: Our standard shipping times are 3-7 business days within the US, and 7-14 business days for international orders, but may vary depending on your location and shipping method selected.
Q5: How is my order packaged and shipped?
A: All orders are discreetly packaged and shipped with care to ensure that the contents remain confidential.
Q6: Do you offer returns or exchanges?
A: Yes, we offer returns and exchanges within a specified time frame, subject to our return policy. Please refer to our website for more information.
Q7: How can I track my order?
A: Once your order has been shipped, you will receive a tracking number and can track the delivery status of your order on our website.
Q8: How can I contact customer service for assistance?
A: Our customer service team is available 24/7 and can be reached by email at budbundles@gmail.com or through the contact form on our website.
Q9: Are your products tested for quality and safety?
A: Yes, all of our products undergo strict quality control measures to ensure that they meet our high standards for quality and safety.
Q10: Do you offer any warranties or guarantees on your products?
A: Yes, we offer warranties and guarantees on certain products, please refer to our website for more information.
